My Account holds your own details as a therapist: your photo, name, contact and registration details, the signature on your invoices, your language and time zone, your bio and your practice locations. Keeping it complete helps clients know who they’re booking with, and fills in details on your invoices.
Note: All clients, names, emails, appointments and other data shown in the screenshots are sample data we created for this guide. They are not real people or real records.
When to use this
- You’re setting up mePro and want to complete your profile.
- You want to add your registration number and signature to your invoices.
- You need to change your time zone, or add or remove a practice location.
Open My Account
In the left sidebar, click Settings. Settings opens on My Account, with the path Settings › My Account at the top.
Change your profile picture
1. Click Upload picture and choose a photo from your computer.
2. Click Save picture.
Save picture becomes available once you’ve chosen a photo.
Update your details
1. Check your First name and Last name.
2. Optional: choose your Pronoun(s).
Choose She/Her, He/Him, They/Them, She/They, He/They or Prefer Not to Say.
3. Optional: choose your Title / prefix.
Choose Dr., Mr., Mrs., Ms., Mx. or Prof., or leave it as Not set.
4. Add your Mobile number and Website.
Choose your country code first, for example CA/US +1. Your Email Address is shown with a green tick once it’s verified; it can’t be changed here.
5. Choose your Regulatory college and enter your Registration / license number.
The list includes colleges such as CRPO — College of Registered Psychotherapists of Ontario and OPQ — Ordre des psychologues du Québec. Scroll down for more.
6. Optional: upload your Signature.
Click Upload and choose an image of your signature. It’s shown on your invoices under your registration number.
7. If you work under supervision, enter your Supervisor name and Supervisor registration number.
8. Choose your Public language and Time Zone.
Click each field and type to search, for example Search language… or Search timezone…. The time zone list starts with Common zones, such as (GMT-05:00) Eastern Time - Toronto.
Your time zone is used for your calendar and for the times clients see when they book, so make sure it’s where you work.
9. Optional: write a short Bio.
Tell clients a little about yourself and how you work. Your bio is shown to clients on your booking link, the page they use to book with you.
10. Scroll down and click Save Changes.
Your changes aren’t saved until you click it.
Add a practice location
Locations are the places you see clients in person. You can add more than one location, for example if you work from two offices. They show on your profile and can be assigned to team members.
1. Under Locations, click Add location.
If you haven’t added one yet, you’ll see Add a practice location to show it on your profile. Once you have a location, use the + icon next to Locations to add another one.
2. Optional: in Create location, give it a Location name, for example Main Office.
Until you choose an address, the form shows County is required, State is required and Select an address to set the map location.
3. Click Search address and start typing the address.
The box shows Search for an address anywhere. As you type, matching addresses appear in a list. In the example, typing Shuter shows Shuter Street, Toronto, ON, Canada and other matches.
4. Click the right address in the list.
The address fields fill in for you, for example Shuter Street, Toronto, Ontario and Canada, and the location is pinned on the map. You can also fill in or change Address line 2, Unit and Postal code yourself.
The map shows the address automatically. If the pin isn’t quite in the right place, drag the pin or click the map to move it.
5. Click Create. Click Cancel to close without saving.
The location is listed under Locations with its address, and shown on the map.
Edit or remove a location
Click the pencil icon on a location to edit it, or the trash icon to remove it. When a location is removed, a Success – Location removed. message appears.
