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Practice Management

A secure home for the work between you.

Your client portal is more than a login screen. It's where clients see upcoming sessions, complete assessments, message you securely, pay invoices, and stay engaged with the work — all in your branding.

Alex's portal · home
Branded · secure
Next session
Wed, Nov 27 · 6:00 PM
Dr. Emma Wilson · Telehealth
This week · activities
2 of 3
HRV breathing · 3 min
Journal: today's mood
Read 'Wind-down routine'
Mood trend
↗ 7/10
Balance
$0 due
Unread
1 msg

Engagement-first

Clients see their next session, current activities, and progress — keeping treatment top-of-mind between visits.

Secure messaging

End-to-end encrypted, HIPAA-compliant messaging built in — no more SMS workarounds.

Everything in one place

Sessions, assessments, invoices, documents — all in a single portal, no scattered tools.

What's inside

Every detail, designed for therapy.

Every capability inside this feature, ready to fold into your practice from day one.

01

Upcoming sessions

Always-visible 'next session' card with join link, calendar add, and reschedule access.

02

Assigned activities

Activities you assign show up as tasks with due dates and completion tracking.

03

Secure messaging

Encrypted messaging that's HIPAA-compliant — no more boundary-blurring text messages.

04

Assessments + intake

Forms sent from your practice appear here for completion, with auto-reminders.

05

Invoices + payments

View open invoices, pay them, see history. Cards on file with Stripe-grade security.

06

Shared documents

Resources, handouts, audio meditations — share anything from your library to specific clients.

How it works

Three steps from sign-up to value.

1

Invite the client

From the client's chart, send a portal invite. They get an email, set a password, they're in.

2

Client signs in

Web on any device. They see their next session, current activities, and unread messages from you.

3

Stay engaged

Between sessions, the portal keeps the work alive — assessments, activities, secure messages, progress.

In your practice

See it inside the product.

Every feature folds into the calendar you already check, the client chart you already open, the inbox you already manage. No new tab to remember.

Your week
A calendar that breathes.
Live
S
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T
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9 AMOlivia M.
10 AMLiam A.
11 AMNoah P.
1 PMAva T.
MePro AI · between sessions
Your clients, supported 24/7.
Online
Can't sleep. Anxiety spiking.
Let's do the wind-down we practiced. 3 min HRV breathing together?
StartJournalReach therapist
MePro AI is typing
AI Notetaker · just finished
Session notes, ready to sign.
Auto-saved
SReports continued sleep-onset insomnia driven by nighttime rumination.
OCalm affect. 5-6 hr sleep avg. PHQ-9: 14.
AInsomnia maintained by pre-bed phone use + guilt around rest.
PWind-down routine, no screens 30 min before bed. Review next week.
Drafted in 14 seconds
47 reminders sent this week12 mobile app clients active19 AI notes drafted today
In your workflow

A practice-branded home.

Your logo, your colors, your URL. The portal feels like an extension of your practice — not a third-party tool clients have to remember.

  • Custom branding: logo, primary color, sub-domain
  • Works on web today; on the dedicated client app where available
  • Secure document upload — clients send insurance cards, ID, signed forms
  • Read receipts on messaging so you know when something landed
Alex · secure messages· HIPAA-encrypted
Emma Wilson
Dr. Emma
Quick check before tomorrow — how was the wind-down last night?
Mon · 9:14 AM
Alex Davis
Alex
Better! Asleep by 11:30 instead of 1 AM. Still woke at 3 though.
Mon · 10:02 AM
Reply to Alex…Send
FAQ

Questions, answered.

Still curious? Reach out to info@mepro.ai or book a 30-minute walkthrough.

Is the portal HIPAA-compliant?

Yes. End-to-end encryption, BAAs available, role-based access, full audit logging.

Do clients need to download anything?

Web works on any browser, no downloads. For deeper engagement, the mePro client mobile app extends the portal.

Can I disable messaging?

Yes — you choose which features are active per client (e.g., disable messaging for clients in active risk management).

What if a client forgets their password?

Standard email-based reset flow. You can also send a one-time login link from their chart.

Can I use my own domain for the portal (e.g. portal.mypractice.com)?

On Group/Clinic plans, yes — custom subdomain mapping is supported. Solo Practice plans use a branded subdomain on mepro.ai (yourpractice.mepro.ai).

Can parents access a child client's portal?

Yes, with documented consent. Parent/guardian accounts link to minor clients with role-based access (you control what's visible). For co-parents in shared custody, each guardian gets their own login.
See it in action

Give every client a secure home for the work.

Not sure about how it works?

Book a demo to see mePro in action, ask questions, and explore how the platform can support your practice at every stage.